The Project HOPE Street Outreach Team members work collectively to find and assist individuals in Vancouver and Clark county who are unsheltered and connect these individuals to hope for something better. They can connect to basic needs, emergency shelter, housing, and supportive services as identified by the person needing it and outreach team members together.
Starting Pay Range - $18.00 / hr - $20.00 / hr, depending on experience and/or prior certifications.
DUTIES & RESPONSIBILITIES
Support individuals who are living outside unsheltered in accessing basic needs while navigating towards bigger goals of housing. Build connection and trust through continued repetitive engagements and support empowerment in addressing barriers.
- Maintain accurate, complete, up-to-date daily documentation of engagements made and services provided.
- Submit documentation in a timely manner.
- Enter data into appropriate systems (HMIS and Care Coordination System).
- Record each shift activity
- Meet with the supervisor and participate in department staff meetings and monthly all staff training as scheduling permits.
- Refer and connect clients to other community services
- Other duties as assigned.
- Model Recovery and have alignment with Outsiders Inn pillars of practice.
- Communicate clearly and respectfully with shelter guests and other staff
- Empower change and support persons in making choices that encourage harm-reduction.
- Work cooperatively with other staff and volunteers and maintain productive working relationships within Outsiders Inn.
- Be sensitive to diverse cultures, ages and abilities.
- Maintain strict confidentiality and professional boundaries with all guests and staff.
- Understand and follow written and oral instructions, guidelines and procedures.
- Represent Outsiders Inn professionally, accurately and effectively.
- Work independently and at the same time be a vital and contributing part of a team.
- Commute to work location in a timely and safe manner.
- Navigating basic social service agencies (DSHS, EBT, etc) and community resources (food banks, support groups, addiction services).
- Modeling good boundaries and basic principles of confidentiality, crisis de-escalation, empowering self-advocacy, and trauma-informed care.
- SAMHSA’s definition of Recovery : “A process of change through which individuals improve their health and wellness, live a self-directed life, and strive to reach their full potential.
EDUCATION and/or EXPERIENCE
- At least one year experience in social services or equivalent personal lived experience that brought about the awareness of people without homes and the issues facing them.
- Certified Peer Support, Recovery Coach, Community Health Worker experience welcomed
- General computer environment skills & experience, Google Drive, data documenting
- Smartphone app environments (time clock access)
- Oral and written English literacy is needed, bi-lingual skills are welcome.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and talk or hear. The employee frequently is required to stand; walk; sit; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and distance vision. The work will be done in an outside location frequently in the elements of the weather. Ability to be outside for long periods will be required.
Required qualifications for employment
- 18 years old with valid Washington ID or Driver’s License
- Appropriate background check clearance
- Eligibility to work in the United States. (verified through the E-Verify website)
Please note, candidates considered to meet requirements will be contacted for an interview. We do not discuss application status during the selection process. Applications will be reviewed as they come in. Outsiders Inn provides equal employment opportunities to all employees and applications for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as covered veteran in accordance with federal, state, and local laws.